We ordered a mixer to manufacture our powder line we are getting up and running. Alvin, our sales rep, was very helpful throughout the entire process from beginning to end. He made the process smooth, from helping us decide on the size to giving us manufacturing and shipping updates and support. There was a minor issue in the voltage of the contactor, but Alvin helped me communicate between our electrician and their engineers to diagnose and resolve the issue. We were quickly shipped a replacement part and have been able to get the mixer up running without any further issues. The mixer is of good design and is able to quickly mix even our blends that are most difficult to homogenize.
Response from supplier:
Dear friend, thank you very much for your support and recognition of our machines. I wish you success in your career and look forward to more cooperation with us.
10 Feb 2025